Refund Policy
Who we are
We appreciate your choosing to work with The10X agency.
We invite you to check our refund and return policy if, for any reason at all, you are not entirely happy with your deal. The Free Return and Refund Policy Generator was utilized in the creation of this policy.
Any services that you have purchased from us are subject to the terms listed below.
Agency Ad Account Refund Policy
At The 10X Agency, we are committed to providing exceptional ad account management services. To ensure transparency and fairness, we have implemented a clear refund policy that is binding on all clients. Please review the following terms:
1. Non-Refundable Upfront Payments: All upfront payments made for agency ad account access are strictly nonrefundable. Once paid, the amount is final and cannot be reclaimed under any circumstances.
2. Compensation for Services: The upfront payment is treated as compensation for our services, including account setup, resource allocation, and management efforts, regardless of account activity.
3. Inactivity Clause: If no ad spend or activity is recorded on our agency ad account for a continuous period of 15 days from the last transaction date, the account will be classified as inactive.
4. Reactivation Requirement: After 15–20 days of inactivity, clients wishing to use the same account must deposit a new upfront payment to reactivate the account. The previous upfront payment will not be reinstated or carried forward.
5. Strict No-Refund Policy: Refund requests for upfront payments will not be entertained under any circumstances. These payments are final and non-negotiable.
6. Legal Action for Blackmail: Any attempts to coerce, blackmail, or pressure The 10X Agency into providing a refund will result in legal action against the individual or entity involved.
7. Binding Agreement: By making any payment, clients confirm that they have read, understood, and agreed to this refund policy as part of the terms of service.
8. Account Responsibility: Clients are responsible for ensuring consistent ad spend and activity within the account to maintain access and prevent deactivation.
9. No Partial Refunds: We do not offer partial refunds or adjustments on any upfront payments, even for unused services or periods of inactivity.
10. Compensation Fee on Refund Requests: In cases where a refund is demanded, we reserve the right to deduct a compensation fee equal to the full upfront payment amount for the resources and time invested in the account.
11. Professional Integrity: This policy ensures fairness and protects our resources, enabling us to continue delivering high-quality services to active clients.
12. Non-Negotiable Terms: The refund policy is applied uniformly to all clients, ensuring no exceptions or special cases.
13. Support Availability: Clients are encouraged to contact our support team for any account-related concerns within the active account period.
14. Resource Allocation: This policy allows us to allocate our resources effectively and focus on active clients committed to their campaigns.
15. Finality of Payments: By engaging with The 10X Agency, clients acknowledge that all payments made are final and cannot be disputed, refunded, or negotiated after being processed.
For further inquiries or assistance, please contact our support team. Thank you for choosing The 10X Agency to manage your advertising needs.
